Privacy Policy – Sensus BPO Services (Pvt) Ltd

Sensus BPO Services (Pvt) Ltd (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information collected through our website. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website.

1. Information We Collect

• Personal information you voluntarily provide (e.g., name, email address, phone number, or other contact details through contact forms or job applications)
• Non-personal information automatically collected (e.g., IP addresses, browser type, pages visited, and other usage data for analytics and website performance)

2. Purpose of Collection

• Responding to inquiries and requests
• Managing job applications and recruitment processes
• Improving our website and services
• Compliance with legal and regulatory obligations
• Communication regarding our services, updates, or announcements (with your consent)

3. Data Security and Confidentiality

We take appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. Only authorized personnel have access to your data, and it is handled in strict confidentiality.

4. Sharing of Information

We do not sell, trade, or otherwise share personal information with unauthorized third parties. Information may be shared with service providers or partners solely for operational purposes and only under strict confidentiality agreements.

5. Biometric Data

If applicable, biometric data may be collected for internal operational purposes, such as employee attendance tracking and floor access. Such data is securely stored and processed with the highest confidentiality.

6. Retention of Data

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Your Rights

Visitors and applicants have the right to access, correct, or request the deletion of their personal data held by us. Requests can be submitted to our Data Protection Officer or the HR department.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Information

Terms of Service – Sensus BPO Services (Pvt) Ltd

1. Acceptance of Terms

By accessing or using the Sensus BPO Services (Pvt) Ltd website (“Site”), you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use this Site.

2. Use of the Website

• Use the Site for any unlawful or unauthorized purpose
• Interfere with or disrupt the security, servers, or networks connected to the Site
• Attempt to gain unauthorized access to any part of the Site or other systems

3. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Sensus BPO Services (Pvt) Ltd or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

4. External Links

The Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of such websites. Accessing external links is at your own risk.

5. Disclaimer of Warranties

The Site is provided “as is” and “as available” without warranties of any kind. Sensus BPO Services (Pvt) Ltd does not guarantee the accuracy, reliability, or availability of the Site or its content.

6. Limitation of Liability

To the fullest extent permitted by law, Sensus BPO Services (Pvt) Ltd shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, the Site.

7. Data Privacy

Use of the Site may involve the collection and processing of personal data. Please refer to our Privacy Policy for details on how we handle your information.

8. Changes to Terms

We may update these Terms of Service at any time. Updated terms will be posted on this page with the effective date. Continued use of the Site constitutes acceptance of the revised terms.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these terms will be subject to the jurisdiction of Sri Lankan courts.

Effective Date: 2025/08/30